Last updated on March 05, 2023
Thank you for using our app, which provides bin collection dates for your address. We take your privacy seriously and want to explain how we collect, use, and protect your information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
To provide you with bin collection dates for your address, we collect your address information. This information is used solely for the purpose of determining your local council and their bin collection schedule. We only collect personally identifiable information if you join the waitlist for an area not yet supported by entering your email address.
We may also collect some information automatically, such as your device's IP address and the type of device you are using. This information is used to help us troubleshoot any technical issues and to improve the app's functionality.
We collect app analytics like screen views, taps, and crashes. This information is used to help us improve the app and to identify bugs.
The information we collect is used solely for the purpose of providing you with bin collection dates for your address and improving our service for you. We do not use your information for any other purposes, nor do we share it with any third parties.
We retain your address information for as long as you continue to use our app. If you delete your address from the app, we will delete your address immediately. If you wish to remove yourself from our waitlist, you can do so by emailing support@binformer.co.uk.
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Whilst all traffic is strongly encrypted between app and our services, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Under the UK Data Protection Act 2018 and GDPR, you have certain rights regarding your personal data. You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your personal data and to data portability. If you wish to exercise any of these rights, please contact us at support@binformer.co.uk.
Cookies are small text files that are stored on your device when you use our app or website. They allow us to recognize your device and remember your preferences.
We use cookies to improve the functionality of our app and website, and determine if you downloaded the app from an ad we may have shown you. We use both session cookies and persistent cookies.
We also use third-party cookies from Segment.com to track user activity and to improve our app and website. Segment.com is a data analytics company that helps us understand how our users interact with our app and website. Segment.com uses cookies to collect this information. You can read more about Segment.com's privacy policy here.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website or within the app. Your continued use of the app after any such modifications indicates your acceptance of the new privacy policy.
We are constantly reviewing our privacy policy and procedures to ensure that they meet best practices. This policy was last updated on March 5, 2023.
If you have any questions or suggestions about our privacy policy or want to know more information about Personal Information we hold, please contact us at support@binformer.co.uk.